Getting Help

Everyone has the right to be safe and live free from fear and violence.

If home is not a safe place for you, reach out. Ask family, friends, neighbours or work colleagues for help or contact a specialist support service.

The following specialist support services are available to provide information and support to those impacted by family and sexual violence.


IN AN EMERGENCY, ALWAYS CALL TRIPLE ZERO (000)


Services That Can Help

NameServiceContact
Triple ZeroIn an emergency, where someone is in immediate danger, always call Triple Zero (000).Call 000
Safe At Home Family Violence Response and Referral Line Tasmanian information and referral service that connects callers to the appropriate family violence service, including counselling. After-hours calls are directed to Tasmania Police.

Call 1800 633 937

www.safeathome.tas.gov.au

Statewide Sexual Assault Crisis Support Line

Tasmanian statewide crisis support service for recent sexual assaults.

Call 1800 697 732

1800RESPECT

National sexual assault, domestic, family violence counselling service.Call 1800 737 732

www.1800respect.org.au
Men's Referral ServiceCounselling service available to men and families that provide telephone counselling, online chat, information and referrals to local services.Call 1300 766 491

www.ntv.org.au
MensLine AustraliaNational telephone and online counselling service for men with emotional health and relationship concerns.

Available 24 hours
1300 789 978

mensline.org.au
LifelineNational crisis support and suicide prevention service.Call 131 114

www.lifeline.org.au
Kids HelplineNational phone and online counselling service for young people aged 5 to 25 years.Call 1800 551 800

kidshelpline.com.au
Translating and Interpreting ServiceThe Translating and Interpreting Service (TIS National) is an interpreting service for people who do not speak English and for agencies and businesses that need to communicate with their non-English speaking clients.Call 131 450

www.tisnational.gov.au
National Relay Service The National Relay Service (NRS) allows people who are deaf, hard of hearing and/or have a speech impairment to make and receive phone calls.Call 1800 555 660
(Help Desk - available 8am - 6pm) 

www.communications.gov.au/what-we-do/phone/services-people-disability/accesshub/national-relay-service
 Voice relay number1300 555 727
 TTY number133 677
 SMS relay0423 677 767

For more family and sexual violence support see the Service Directory section.

NameServiceContact
Triple ZeroIn an emergency, where someone is in immediate danger, always call Triple Zero (000).Call 000
Safe At Home Family Violence Response and Referral LineInformation and referral service that connects callers to the appropriate family violence service, including a police response.
After-hours calls are directed to Tasmania Police.
Call 1800 633 937

www.safeathome.tas.gov.au
Tasmania PoliceConnects to your local Tasmania Police StationCall 131 444

For more family and sexual violence support see the Services Directory section.

Statewide services

NameServiceContact
Safe At Home Family Violence Response and Referral Line

Information and referral service that connects callers to the appropriate family violence service, including a counselling.

Available 24 hours
After-hours calls are directed to Tasmania Police.

Call 1800 633 937

www.safeathome.tas.gov.au
Family Violence Counselling and Support Service

Statewide counselling and support service for children, young people and adults affected by family violence.

Monday to Friday, 9am - midnight
Weekends and public holidays: 4pm - midnight

Call 1800 608 122

Engender Equality

Statewide counselling and support service for people affected by family violence

Monday to Friday, 9am - 5pm
Out of hours by appointment

Call 03 62789090

www.engenderequality.org.au
Safe ChoicesStatewide service for children, young people and adults affected by family violence. Safe Choices provides information and practical support

Monday to Friday, 9am - 5pm

Call 1800 806 189

www.safechoicestas.org.au

Australian Childhood FoundationStatewide counselling and support service for children and young people aged 17 years or younger

Monday to Friday, 9am - 5pm
Call 1300 381 581

www.childhood.org.au
1800RESPECTNational sexual assault, domestic, family violence counselling service. Counselling and support available by telephone or online chat.

Available 24 hours

Call 1800 737 732

www.1800respect.org.au

Regional services

NameServiceContact
Huon Domestic Violence Service
(SOUTH)
Counselling and support service for children, young people and adults affected by family violence in the Huon Valley.

Monday to Friday, 9am - 4.30pm
Call 03 6264 2222

www.huondomesticviolence.com.au
Yemaya Women's Support Service
(NORTH)

Counselling and support service for women aged 16 years and over.

Monday to Friday, 9am - 5pm

Call 03 6334 0305

Anglicare - Relationship Abuse of an Intimate Nature (RAIN)
(NORTH WEST)
Counselling and support service for people impacted by family violence.

Monday to Friday, 9am - 5pm

Call 1800 243 232

National services

NameServiceContact
1800RESPECT

National sexual assault, domestic, family violence counselling service. Counselling and support available by telephone or online chat.

Available 24 hours

Call 1800 737 732

www.1800respect.org.au

 Download the free DAISY App from the App Store or Google Play for information or to connect to local services 
 Download the free SUNNY App from the App Store or Google Play designed by and for women with disability 

For more family and sexual violence support see the Services Directory section.

NameServiceContact
Statewide Sexual Assault Crisis Service (1800MYSUPPORT)

Crisis support service for recent sexual assaults.

Available 24 hours

Call 1800 697 877

Sexual Assault Support Service
(SOUTH)

Counselling and support service for people of all ages who have been affected by any form of sexual violence.

Monday to Friday, 9am - 5pm

1800MYSUPPORT available 24 hours

Call 03 6231 1811

1800 697 877
(24 hours)

www.sass.org.au

Laurel House
(NORTH)

Sexual assault service assisting victim-survivors, their families and support people.

Monday to Friday, 9am - 5pm

1800MYSUPPORT available 24 hours

Call 03 6334 2740

1800 697 877
(24 hours)

www.laurelhouse.org.au

Laurel House
(NORTH WEST)

Sexual assault service assisting victim-survivors, their families and support people.

Monday to Friday, 9am - 5pm

1800MYSUPPORT available 24 hours

Call 03 6431 9711


1800 697 877
(24 hours)

www.laurelhouse.org.au

1800RESPECT
(NATIONAL)

National sexual assault, domestic, family violence counselling service. Counselling and support available by telephone or online chat.

Available 24 hours

Call 1800 737 732

www.1800respect.org.au

For more family and sexual violence support see the Services Directory section.

NameServiceContact
Kids Helpline
NATIONAL

National free, private and confidential phone and online counselling service for children and young people aged 5 years to 25 years.

Available 24 hours

Call 1800 551 800

WebChat 
kidshelpline.com.au/get-help/webchat-counselling/

kidshelpline.com.au

Strong Families, Safe Kids Advice and Referral Line
STATEWIDE
The Strong Families, Safe Kids Advice and Referral Line is the first point of contact for child wellbeing and safety. It provides information, advice and assistance. The Advice and Referral Line is available for everyone with a concern about the safety and wellbeing of a child, Mandatory Reporters, concerned relatives, friends or neighbours. Parents and children can also call to ask for help for themselves.

Monday to Friday, 8:30am – 5pm
Call 1800 000 123

www.strongfamiliessafekids.tas.gov.au/
Family Violence Counselling and Support Service
STATEWIDE

Statewide counselling and support service for children, young people and adults affected by family violence.

Monday to Friday, 9am - midnight

Weekends and public holidays: 4pm - midnight

Call 1800 608 122
Australian Childhood Foundation
STATEWIDE
The Australian Childhood Foundation provides counselling to children and young people aged 17 years or younger who have been affected by family violence.

Monday to Friday, 9am – 5pm
Call 1300 381 581

www.childhood.org.au

For more family and sexual violence support see the Service Providers section.

NameServiceContact
Men's Referral Service
STATEWIDE

Counselling service available to men and families that provides telephone counselling, online chat, information and referrals to local services.

Available 24 hours

Call 1300 766 491

www.ntv.org.au

Engender Equality
STATEWIDE

Counselling and support service for people affected by family violence, including women who choose to use violence.

Monday to Friday, 9am - 5pm
Out of hours by appointment

Call 03 6278 9090

www.engenderequality.org.au

Defendant Health Liaison Service
STATEWIDE
Service for people who have been involved in a family violence incident and have been issued with a Police Family Violence Order (PFVO) or a Family Violence Order (FVO). They can provide information and advice about what a PFVO/FVO means, how to prevent breaches and provide referrals to appropriate services.

Monday to Friday, 9am - 5pm
Call 0419 009 628 (SOUTH)

Call 0437 589 627 (NORTH)

Call 0400 066 169 (NORTH WEST)
Men Engaging New Strategies (MENS) Program
STATEWIDE
The MENS program is delivered by Relationships Australia Tasmania for men who have hurt or abused their partners or ex-partners and are ready to take responsibility for their behaviour.

Monday to Friday, 9am - 5pm
Call 1300 364 277

www.tas.relationships.org.au/services/men-engaging-new-strategies-mens-program
MensLine Australia
NATIONAL
Telephone and online counselling service for men with emotional health and relationship concerns.

Available 24 hours
1300 789 978

mensline.org.au

For more family and sexual violence support see the Service Providers section.

For information about other services available to provide help, support and information, including housing and accommodation, health and legal services, please visit the Information and Resources pages below.